Computer Service

Orange County California Computer Network IT Repair
Service Maintenance and Support Consultants

Masley And Associates
(714) 975-3656
17375 Brookhurst #18
Fountain Valley,
California 92708
info@masleyassociates.com

Orange County California Computer Network Information Technology Blog

PROFESSIONAL EXPERIENCE

MASLEY AND ASSOCIATES

Orange County, CA 1994 To Present

Senior Computer Network Consultant

• 2010-2011 Network Consultant for EdgeMac,Anaheim,CA– Moved, reconfigured and supported sixty user network with Windows 2003 and Windows 2008 Servers, Exchange Server, SharePoint Server, SQL Server, Windows XP Professional and Windows 7 Professional.
• 2009-2010 Network Consultant for Microtek, Anaheim, CA – Reconfigured and supported sixty user network with Windows 2003 and Windows 2008 Servers, Exchange Server, SharePoint Server, SQL Server, Windows XP Professional and Windows 7 Professional.
• 2008-2009 IT Manager for Bert Howe & Associates,Anaheim,CA– Reconfigured and supported sixty user network with Windows 2003 and Windows 2008 Servers, Exchange Server, Citrix Server, Windows XP Professional and Windows 7 Professional.
• 2005 – 2008 2GWLAN for Harris and General Dynamics for Peterson Airforce Base InColoradoand Luke Airforce Base inArizona. Designed 2 GW Wireless LAN that went into both Airforce bases and implemented them. Worked with Aruba Controllers, Aruba Access Points, RADIUS and TACACS Servers, used Motorola LAN Planner to do the design.
• 2003-2005 Lead Network Engineer, St. Joseph Hospital, Orange, CA – Primary support and lead Novell Network migration specialist for multi-site 500 user Novell Network.
• 2001-2003 Lead Network Engineer, Network Planet,Beverly Hills,CA– Primary support for Novell Networks at Fortune 500 law firms inLos Angeles,California.
• 1999-2001 Lead Network Engineer, Network Solutions,Tustin,CA– Primary support for Novell and Microsoft Networks at Fortune 500 companies inOrange County,California.
• Network Engineer responsible for system configuration, communications, and installation of hardware, operating systems, and software applications.
• Installed and maintained entire computer networks for major Southern California andColoradocompanies including:
• JNIC Missile Defense Agency Schreiver Air Force Base Department Of Defense, Net Solutions, Planet Network, Analysts International, Accucode, Capitol Records, Unihealth Insurance, Fuji Bank, UNOCOL 76, Price Company, Mellon Financial, Mallinckrodt Medical, Shiley Medical, AJS Accounting Service, Online Connecting Point, Sandpiper Computer, Nadek, ARC, Farmers Insurance, Classic Homes, Horizon, Qualtek Manufacturing, Powell Manufacturing, RL Holdings, Gart Sports, The Sports Authority, COACT, St. Joseph’s Hospital, Anaheim Memorial Medical Center, Computer Support Network and Manpower Technical.
• Performed nationwide wireless network upgrade for The Sports Authority and Gart Sports on multi-tier network with over 1000 users.
• MigratedSt. Joseph’s Hospital from Novell and Lotus Notes to Windows 2000 Server with Exchange 2000 on multi-site network with over 2000 users.
• MigratedAnaheimMemorialHospitalfrom Windows 98, NT Server, and Exchange 5.5 to Windows XP, 2000 Server, and Exchange 2000 on multi-site network with over 4000 users.
• Designed and documented data and voice networks from the ground up.
• Trained customers and managers on system capabilities and usage.
• Performed Systems Administration on Windows Servers and Clients for Local and Wide Area Networks.
• Configured and tested all necessary network platforms under extreme time constraints resulting in successful customer acceptance of required test bed network.
• Established network security measures in order to support defense agency accreditation for The Department Of Defense at Schreiver Air Force Base JNIC Missile Defense Agency.
• Recommended and implemented network wide security management solution, including Firewall policies and configuration, router access-lists, and agent based network monitoring.
• Administered and supported Citrix network environment for Classic Homes including building new Citrix servers and load balancing

MALLINCKRODT MEDICAL

Irvine, CA 1994 To 1999

Network Administrator

• Sole onsite IT support for 400 user network.
• Managed all aspects of several network implementations including network planning, design, testing, documentation, deployment and maintenance of Novell and Windows based network systems.
• Responsible for complete support, installation, maintenance and training for all network and system components.
• Developed training and support plans for 400 user network.
• Lead effort to migrate Novell based Microsoft and Lotus Notes servers with upgraded Windows NT based Exchange Servers. Included development and implementation of plan to provide remote access to e-mail and database servers via Windows NT RAS.
• Administered Windows NT, Back Office, Exchange, RAS, AS400s, Lotus Notes, MAPICS, JD Edwards, Rhumba and Reflections.

COMPUTER SUPPORT NETWORK

Huntington Beach, CA 1993-1994

General Manager

• Responsible for hardware and software system configuration, installation, repair and maintenance on Microsoft and Novell networks, PCs and printers.
• Managed large team with diverse backgrounds to consistently provide increased customer satisfaction and system performance.
• Supervised staff of seven computer and network technicians
• Managed daily company operations and client accounts.
• Designed, configured and installed Novell Networks and PC systems.
• Provided technical and cost considerations for proposals to satisfy customers.
• Sourced vendors and provided on-site technical support on workstations and network hardware and software

EDUCATION, CERTIFICATION AND SECURITY CLEARANCE

Education:

• CaliforniaStateUniversityFullerton

Novell Certified Network Administration and

Engineering Program – Graduated in the top 10% of the JTPA Grant Class of 93

Certification:

• CNE – Certified Novell Network Engineer 1993
• CNA – Certified Novell Network Administrator 1992
• MCSE – Microsoft Certified Systems Engineer 1997

Security Clearance:

• SECRET, United States Department Of Defense 2005

TECHNICAL SKILLS

• Networking: Wireless Networking
• 10/100/1000 Ethernet
• Optical Networking
• Switching/Bridging (VLAN, Spanning Tree)
• VPNs, LAN/WAN/MAN
• TCP/IP Protocol
• IP Addressing and Subnetting
• IP Access Lists, Routing Protocols
• Token Ring, ATM
• Frame Relay
• HPOpenViewNNM
• Cisco Works for Switched Internetworks
• Resource Manager Essentials
• CiscoSecurityManagementCenter(PIX, IDS)
• Microsoft Visio
• WebNM
• IBM compatible computers
• WindowsEnterpriseServer, Small Business Server and Workstation 2008/2003/2000/NT/XP/Vista/7
• Exchange 5.5/2000/2003/2007/2010
• Remote Desktop Management
• Microsoft Office 2010/2003/2000/XP
• Windows 95/98/Vista/XP/7
• Norton
• Remedy
• Compupic Pro
• Network Security
• MicroStation
• (95/SE/J/8)HPOpenview
• OSPF,BGP,VLAN,IPSEC, routing and bridging protocols
• Citrix

Hardware:

• Cisco 2600/3600/4000/7200/7500 series routers
• Cisco Catalyst 1900/2900/5000/5500 series switch
• Cisco 3550 Multilayer Switch
• Cisco PIX Firewall
• Cisco IDS 515E
• CAD/CAM Systems
• Netopia Routers
• Sonicwall
• IBM compatible Workstations and Servers
• Printers

Software/OS:

• Microsoft Windows Servers (all versions) NT 3.51 through 2008 R2
• Microsoft Windows Desktop (all versions) Windows 95 through Windows 7
• Novell 3.1-6.0
• UNIX
• Microsoft Exchange 2000/2003/2007/2010
• SharePoint 2007/2010
• SQL Server 2005/2008
• Lotus Notes
• Microsoft Office XP/2000/2003/2007/2010
• Word Perfect
• AutoCAD
• MAPICS
• Rhumba Reflections
• ISA Server RAID Storage DevicesSAN StorageDevices
• Citrix

Programming:

• Visual Basic, Basic
• COBOL
• FORTRAN
• SQL
• Oracle and DBASE
• HTML
• WordPress
• MySQL

How are we different and what does a qualified Network Engineer or Network Administrator look like?

We are asked frequently about the difference between the average high school “geek” that most computer consulting companies use and a professional IT person that Masley And Associates uses. While it is true there are some very basic PC issues which both types of IT people could easily fix, there is a vast difference when it comes to support and more complex issues.

We only use the top Network Engineers and Network Administrators yet we offer them to our clients for the same low cost. We know how to find and retain the top IT personnel because we are the top IT personnel. Most other computer consulting companies are owned and run by non-technical people with sales, marketing or business backgrounds while Masley And Associates is owned by a network engineer and administrator with multiple certifications and seventeen years hands-on experience in the field. Who would you rather have managing your IT Department; an experienced IT Professional or a Sales and Marketing guy?

We have seventeen years of experience in IT, Management and multiple Certifications in networking including Microsoft, Cisco and Novell, CNE, CNA, MCSE. We have five accredited, professional, certified computer technicians on our staff ready to serve you and a Secret Security Clearance with the US Government Department Of Defense.

What all of this means to our clients is greater efficiency. While it would be no problem to use a high school “geek” to add memory to your home computer, most businesses would not want a high school “geek” working on their business network yet sometimes that is exactly what happens to some unfortunate businesses.

So how does an unknowing business find true IT professionals who are competent and capable of working on their systems and network?

Ask exactly which ceritifications they have and make sure they are certified in the ‘Top Three’? Microsoft, Novell and Cisco (they take years of study and practice to obtain). Most computer consulting companies find high school “geeks” willing to work for $20 per hour or less, get them their A+ certification (a one-day, basic PC knowledge test) and charge you more than $75 per hour for them! The truth is most other computer consulting companies are only qualified to replace memory or adapter cards in a PC.

Ask for references.

Ask for a guarantee.

Check BBB.com The Better Business Bureau for the company’s rating.

Ask how long they have been working in the IT industry and a description of some of the larger, more complex projects they have worked on.

The bottom line is your network is critical to your business and belongs in the hands of the professionals in order to save you time, money and effort. We are the professionals. Think of us as your outsourced IT department. Contact us today we are always available for hire.

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Related terms: Internet Services, Computer Repair, Computer Support, Home Computer Repair Services, Computer Repair Service, Computer Network Services, Affiliated Computer Services, Computer Service Technician